Hi Sudheer
What is the details of the short dump beyond syntax error. You need to have a look where it failed (was there incorrect parameters passed, etc). If you have access to an ABAP developer they may be able to assist. Also, they can check the programs is activated properly and for any corrective notes in SAP Marketplace.
AS this is a SAP standard program, if you have ruled out your configuration then you will need to raise an incident with SAP for a solution.
Regards
Colleen