Hi Nicole,
I'm guessing there report brings back the actual number of records per Job Type. Is there no record in the tables that contain the planned number of Job Types?
Crystal won't be able to count a number if it doesn't know where to count to unless you can get it from somewhere. Crystal can only process records that are retuned to it. Unless there is a field that can references the scheduled number of tasks or it returns the proper records and indicates which ones were completed or not then it can't be done.
Good luck,
Brian