Hi Team,
We are integrating SAP ERP and SAP C4C (Cloud for customer) via HCI .
We have replicated customers/contacts/materials from ERP into C4C succesfully.
In C4C, from an opportunity we are trying to create a follow up ERP Sales order document.
Everything passes from C4C into HCI perfectly. Finding some strange errors in ERP under IDOC monitoring (WE02) for inbound.
Its giving me an error " No Sales area data maintained for customer XXXXXXX with Sales Org YYYY and Distribution channel ZZ".
The same Customer has got proper Sales area data maintained already in ERP. ( We send the same customer from ERP into C4C )
Attaching the screenshot which covers Customer record with proper sales area data that the error message in IDOC is asking for.
Can you kindly let us know what is wrong here.
Thanks,
Suvankar